Frequently asked questions

 

  • Is the event chip timed? 

Yes! All our race packs include a timing chip that slots into your shoe laces, this will record your start and finish time to give you an accurate chip timed result.

  • Where can I find the official results? And will my time go on Power of 10? 

All our results will show on https://www.runthrough.co.uk/results/ straight away. 

You will also receive a post race email with your result in the week after the event.

The majority of race results will be shown on RunBritain and Power of 10. 

  • How does payment show on my bank statement?

Payment will be taken from GW EVENTS.

  • What is the minimum age for this event?

5k- 11

10k-15

HM-17

  • Can I enter more than one person at a time?

Yes, you can purchase multiple entries at once, you will be asked to provide a few details for the additional runners at checkout. We also have a group booking at a discounted rate available for 6 runners available to purchase. 

For any larger groups, please email [email protected] and we can get you signed up on mass.

  • When will entries close?

Entries will close 48 hours before, in the case of a Sunday event the online entries will close the Friday before. If the event reaches our max capacity, we will close entries early. We recommend entering early to avoid disappointment. 

We will take on the day entries at our information desks, should the race not sell out.

  • I can no longer make the event, can I get a refund?

Unfortunately we operate a no refunds policy. Where possible we’d be more than happy to transfer your entry to another event. To do this, please email [email protected] with your full name, order number and choice of new event. 

  • Can I transfer my entry to a different distance or to a friend?

Yes, we can happily swap the names and distances associated with a booking. Please email in with your order number, and the new runners name, email, address and date of birth. Or alternatively, visit the information desk on the morning of the race to do this.

  • When will I be sent all the race details?

You should receive a race information email the two Fridays prior to the race. Please check your spam folders as they do sometimes get lost! The same information will also be published on the website the week leading up to the event, along with our entry list. If for any reason you do not receive the email, please check here.

  • Where do I collect my race number from?

We will have registration tents located in the event village. Please just visit the desk for the distance you’d like to run and we will issue you with your race number and chip. You just need to state your name to do this.

  • Will there be a water station on the course?

Yes, we will have bottled water at the 5k mark, you will pass this once on the 10k, and 3 times on the Half marathon, please help yourself to this as you pass the water station. We will also have a bottle of Actiph water waiting for you at the finish line. 

  • Is there anywhere to leave my bag during the race? 

We will have an informal baggage system within the stand for this event. This will be located in a building in the event village. Please limit the number of belongings you bring to the event and if possible leave anything in a car. Your baggage tag is attached to your race number, you simply tear it off and attach this to your bag. To collect, show your number to the baggage marshals and they will help you find your bag.

  • Am I allowed to wear headphones? 

We strongly advise against wearing headphones, but we don’t have any bans on them. If you do choose to wear headphones we recommend keeping the volume low and 1 ear out so you can hear instructions from our marshals. 

If you choose to wear headphones then please ensure you are fully aware of the course details to avoid confusion at specific points.

  • What is the terrain like? 

A fast and flat 5km loop on tarmac within Aintree Racecourse and on an adjoining road, perfect for a personal best time. The start line is in front of the grandstand, with the start of the loop following around the back of the grandstands to reach the centre of the course. There is a very small section of soft surface to cross over into the centre of the racecourse, before completing a loop of the centre. The race then joins onto Melling Road for around a kilometre, before re-entering the racecourse grounds to reach the finish line. 

The 5k is 1 lap, 10k is 2 laps, and Half Marathon is 4 laps with an additional out and back section at the start.

  • Where can I find the race photos? 

All your race photos will be available on https://www.facebook.com/runaintree by the end of the day. You will also receive a link to these in your post race email.

  • When will I get the t-shirt I ordered with my entry?

If you’ve purchased an £8 add on RunAintree t-shirt with your entry, this will be posted to you. We won’t have these available on the day.

Any additional RunThrough T-shirts, hoodies and socks purchased with your race entry can be collected from our RunThrough Kit stall on the day. To do this, please have your order number and email confirmation ready to show to wonderful kit staff.

  • Where should I park for the event?

Aintree racecourse has a large free car park. Please follow sat-nav to Aintree racecourse and we will have signs and marshals to help you park from the main entrance.

  • Are dogs allowed at the event?

No, sadly due to the narrow nature of the course, and restrictions enforced by the venue, we can’t permit dogs on the race course. You’re more than welcome to bring a dog to spectate from the event village, we just ask this to be kept on a lead at all times.